Answered By: Ali Konieczny
Last Updated: Mar 11, 2024     Views: 12

If you experience Drug Facts & Comparisons rerouting to Lexicomp, giving a 403 forbidden error, or giving you a screen with a gray line through it, it is likely an issue that can be resolved by clearing your browser's cache as well as clearing some additional browser information.

Please try the following:

•    Firefox: In addition to clearing Cookies and Cache, also clear Active logins
•    Edge: In addition to clearing Cookies and Cache, also clear Site permissions
•    Chrome: In addition to clearing cookies, also clear Cached images and files